Looking for a career that stands out?
At Salters Hire, we are Tasmania’s leading provider of premium conference, event and party hire equipment. With the largest marquee range in the state and a diverse collection of over 600 hire products, we take pride in delivering exceptional quality, service excellence and meticulous attention to detail.
We’re always looking for passionate, hard-working individuals who are eager to make an impact. Our team is dedicated to maintaining the highest standards while bringing world-class event hire solutions to clients across Tasmania.
If this sounds like you, explore our career opportunities below!
We are not interested in people who are looking for just a job. We want people who have dreams and aspirations to constantly better themselves and succeed in life – we have big dreams and we expect you to as well. We want to help you get there!
Core Values
The centre of what we do.
Excellence
We are committed to delivering the highest quality products and service, ensuring every event is executed with precision and professionalism.
Team Work
Collaboration is at the heart of everything we do, fostering a supportive and dynamic work environment that drives success.
Ambition
We believe in continuous improvement, encouraging our team to strive for personal and professional development.
Available Positions
Please Note: Positions may already be filled. However, we still encourage you to apply and we will consider your application for future positions.
Client Services & Event Support - South
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Permanent Part-time job share
The Client Liaison Co-Ordinator is required to perform the
following duties from time to time as directed by the Client Services
and Event Planning Manager or their representative: -
• Be responsible for all reception duties in the Southern
Operations Centre
• Be the first point of contact for all customer calls, email
enquiries and showroom visits in the South
• Process all online orders
• Prepare quotes in WinHire for clients
• Maintain customer accounts by recording account
information into WinHire
• Recommend potential hire products or services to clients
• Contribute to team effort
• Manage large amounts of incoming calls
• Build sustainable relationships of trust through open and
interactive communication
• Keep records of customer interactions, process customer
accounts, and file documents
• Go the extra mile to engage customers
• Greet customers warmly and ascertain hire requirements
• Assist with placement of orders or changes to orders
• Take payment information and other pertinent information to
be recorded into WinHire
• Sell products and services
• Work with Client Services and Event Planning Manager to
ensure customers needs are met
• Develop floorplans as required
• Daily receipting of customer payments
• Assist in accounts activities as required
• Maintain clean workspace at all times
• Order office stationery, staff amenities or equipment as
required
• Work with Southern Operations Manager and State
Operations Manager on the delivery of client services
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Essential
• Proven customer support experience
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different
types of characters
• Excellent written and verbal communication and presentation
skills
• Ability to multitask, prioritize and manage time effectively
Desired
a) Has experience with events and/or hospitality
To apply, complete the form below. Commencement date is negotiable. Please do not apply if you can’t meet the minimum requirements.